Return Policy
At Taillod (operated by FUTURE LASER TECH LLC), your satisfaction is our priority. If your purchase doesn’t meet expectations, we offer a flexible return process designed to be simple and stress-free.
1. Return Period
You may request a return within 30 days from the date your order is delivered.
Requests submitted after this time frame cannot be accepted.
2. Return Requirements
To ensure a smooth return process, please make sure that:
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The product has not been used or assembled.
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All original packaging, labels, manuals, and accessories are intact.
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You can provide a valid order number or proof of purchase.
⚠️ Important:
Returns sent without prior approval or to an unauthorized address will not be processed.
3. How to Submit a Return Request
To start a return:
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Contact our support team at service@taillod.com.
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Our team will review your request and confirm whether the item qualifies.
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If approved, we’ll send you the correct return address along with detailed instructions.
(Depending on your location, return shipping fees may apply unless otherwise specified.)
4. Damaged or Incorrect Items
If your order arrives damaged, defective, or you received the wrong product:
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Reach out to us within 7 days of delivery.
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Please include photos of the item and packaging.
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After assessment, we’ll arrange a replacement, refund, or other suitable solution.
5. Exchange Policy
We currently do not process direct exchanges.
If you’d like a different item, simply complete the return process and place a new order once your refund is confirmed.
6. Refund Timeline
Once your return arrives at our facility:
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We’ll inspect the item and notify you via email.
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Approved refunds are issued to the original payment method within 7–15 business days.
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Additional processing time from your bank or card issuer may apply.
7. Need Assistance?
Our support team is here to help with any return-related questions:
📧 support@taillod.com
📞 +1 (267) 861-1311
🏢 FUTURE LASER TECH LLC